Returns & Exchanges
At Inka Arthouse, we want you to love your new wall decor; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. Please ensure all art prints and frames are returned in their original packaging to maintain their pristine condition during transit.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization and the correct warehouse address.
Secure the Artwork
Carefully repackage your items in the original protective tubes or boxes to prevent creasing or frame damage during the return journey.
Ship the Package
Affix the provided return label or use a tracked shipping service of your choice to send the items back to our studio.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing