Frequently Asked Questions
Everything you need to know about bringing curated art into your home.
What materials are used for your art prints?
We use museum-grade, 200gsm acid-free paper and archival inks to ensure your artwork remains vibrant and resists fading for decades.
Do your prints come with frames?
We offer both unframed prints and professionally framed options. Our frames are handcrafted from sustainably sourced wood and feature shatter-resistant plexiglass for safety during shipping.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international delivery can take 10-15 business days depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your art arrives damaged or you are not completely happy with your purchase, please contact our support team for a replacement or a full refund.
Do you ship internationally?
Yes, Inka Arthouse ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.